Privacy Policy

1. Introduction

CodeGraphi (“we”, “our”, “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we handle your information when you use our hotel management system and related services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details, etc.
• Hotel Data: Guest records, reservations, property details, and staff information.
• Technical Data: IP address, browser type, device information, and usage statistics.

3. How We Use Your Information

Your data is used to provide and improve our services, including:

• Managing bookings, reservations, and payments.
• Sending notifications, updates, and promotional offers.
• Improving platform functionality and security.
• Complying with legal and regulatory requirements.

4. Sharing of Information

We do not sell your data. However, we may share information with:

• Trusted third-party integrations (OTAs, payment gateways, IoT devices).
• Legal authorities, if required by law.
• Service providers for maintenance, analytics, and customer support.

5. Data Security

We use advanced security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

Your data will be retained as long as your account is active or as necessary to comply with legal obligations and resolve disputes.

7. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please contact us at support@codegraphi.com.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.